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Universities » University of Southern Californi.. » BUAD - Business Administration » 304 - Leading Organizations » Flash Cards

Final Exam - Flashcards

Flashcard Deck Information

Class:BUAD 304 - Leading Organizations
Subject:Business Administration
University:University of Southern California
Term:Spring 2011
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Conflict When one party perceives that another party has/will negatively affect something the first party cares about.
Traditional View of Conflict All conflict is harmful and must be avioded
Interactionist View of Conflict Conflict is only good when it helps a group maintain harmony
Managed-Conflict View It's more important to resolve conflict as it occurs naturally
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Functional Conflict Conflict that supports the goals of the group & improves performance
Dysfunctional Conflict Conflict that hinders group performance
Task Conflict Conflict over content and the goals of the work
Relationship Conflict Conflict based on interpersonal relationships
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Process Conflict Conflict on how the work gets done
Conflict Process 5 stage process of conflict
Stage 1: Potential Opposition The
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 ConflictWhen one party perceives that another party has/will negatively affect something the first party cares about.
 Traditional View of ConflictAll conflict is harmful and must be avioded
 Interactionist View of ConflictConflict is only good when it helps a group maintain harmony
 Managed-Conflict ViewIt's more important to resolve conflict as it occurs naturally
 Functional ConflictConflict that supports the goals of the group & improves performance
 Dysfunctional ConflictConflict that hinders group performance
 Task ConflictConflict over content and the goals of the work
 Relationship ConflictConflict based on interpersonal relationships
 Process ConflictConflict on how the work gets done
 Conflict Process5 stage process of conflict
 Stage 1: Potential OppositionThe
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