| | Ho and Ha often are used as | measuring the differences
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| | 5 facts about hurricane related stress | - Most people said lives weren't back to normal 1 year after
- Acute stresser= can't control it (nature)
- Promotes tramua- leads to depression
- Promotes resource loss- leads to post tramatic disease
- Organizations must plan for crisises and a commitment to this has lessened stress
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| | when during the year are hurricanes most frequent? | Highest at September 10
- peaks in September and goes down both sides
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| | how common are hurricanes in Florida cities? | - Miami 1:6
- Palm Beach 1:7
- Key West and Pensacola 1:8
- Fort Myers 1:11
- Apalachicola 1:17
- Melbourne 1:20
- Then Melbourne, Daytona, and last Jacksonville
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| | 7 responsibilities of an organization (related to crises) | - Keep benefits coming to employees/examine plans
- Offer loans with favorable repayment plans
- Allow grief and provide counseling
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| | Why has it become necessary for government agencies to rely on businesses for post-disaster assistance? | Business are better equiped
- Private sector has bigger infrastructure than govt
- Govt doesn't have the supplies- they rely on us
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| | What do businesses do better than agencies? | Business have
- Retail support (bigger infrastructure)
- Have more supplies on deck
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| | workplace trauma affects 4 things? | - Physiological problems
- Physical strain
- Self-Behavior
- Ability to Participate
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| | define: depression | Depression is a mental illness. People experiencing it are:
- Sad
- Lack interest in everyday activities and events
- Feel a sense of worthlessness.
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| | triggers of depression | A depression can be triggered by a:
- Tragic event (mourning)
- Or have no apparent cause.
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| | 6 causes/sources of depression | - Biological differences: (physical changes in their brains)
- Neurotransmitters: (brain chemicals linked to mood)
- Hormones: (changes in the body's balance of hormones) (result from thyroid problems, menopause, etc)
- Inherited traits: biological trait
- Life events: (death/loss, financial problems, high stress)
-
Early childhood trauma: (abuse or loss of a parent)
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| | more likely to suffer from depression: a) men vs. women b) working vs.stay at home mom | a) Women b) Stay at home
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| | what to know: supermom syndrome | Supermom: one who tries to do everything (work, family, etc)
- Supermom's have a higher risk of depression than females in workforce with realistic view (know they can't do everything)
Symptoms of depression:
- Guilt over not being able to manage the work-family balance
- High frustration over division of household labor due to view of fairness
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| | under what 5 conditions should you tell your employer of a bipolar condition? | - If you are taking a new medication (need time for adjustment)
- Schedule doesn’t give regular, restful sleep OR if you need adjustments to your schedule, like telecommuting.
- If you need to be hospitalized or take a leave of absence.
- If the disorder is affecting your behavior or job performance.
- If you need to submit benefit claims through your employer rather than the insurance company, or if your employer requires medical forms for extended absences.
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| | According to the World Health Organization, depression will be the third leading cause of death in America in 2020. | FALSE
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| | how does depression affect one's job performance? | - Unmotivated
- Difficulty concentrating
- Tasks seem overwhelming
- Difficulty making it to work on time or leave early
- Suffer from chronic physical pain
- Problems with co-workers
- Alcohol/Drugs
|
| | 4 pros of involvement in a workplace romance? | - You get a pretty good idea what the person is like
- You have something in common
- Help during stressful times
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| | 5 cons of involvement in a workplace romance? |
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| | top 5 reasons companies dislike workplace romance? | - Potential conflicts of interest
- Complaints of favoritism
- Effect on morale
- Effect on productivity
- Retaliation if relationship ends
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| | problems with workplace romance | - Bad if b/w supervisor and employee (employee feels resent for evaluation and rewards)
- Favoritism leads to other employees not working hard OR hostile work environment (discrimination against the law)
- Bad team morale
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| | company policies associated with workplace romance that should be developed and implemented? | Policy needs to be developed for employees (two steps):
- Strong action to prevent office romances from engendering favoritism, sexual harassment or a hostile work environment
- If these problems arose, the companies activated a response plan immediately (investigate circumstances thoroughly in an unbiased manner; penalize guilty perpetrators according to pre-established guidelines)
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| | what else should workplace romance policy have? | The policy should include a complaint procedure, a distribution plan and a system for timely investigations and corrective action.
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| | Why have office romances come under increased scrutiny during the current economic struggles facing businesses? | - Employers more sensitive to employee decision-making that may suggest they're distracted and less committed to work
- Negatively affects work group and risk of embarrassing company
- Economic times have forced more severe punishments to employees who have let relationship affect work
- Economic times have less positions available and relationships complicate things for people
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| | define: sexual harassment | Unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature.
|
| | examples of sexual harassment in the workplace | - Influencing, offering to influence, or threatening the career, pay or job of another person (man or woman) in exchange for sexual favors
- Deliberate or repeated offensive comments, gestures, or physical contact or a sexual nature in a work or work-related environment
- Sexually offensive, explicit or sexist signs, cartoons, calendars, literature or photographs displayed in plain view
- Offensive and vulgar graffiti
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| | T/F: Sexual harassment is considered a form of illegal discrimination. | True
|
| | T/F: Even if an employee overhears sexual jokes, she can file a state of claim of sexual harassement. | True
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| | more likely to quit, transfer, and/or lose jobs based on sexual harassment: Men or Women? | Women
- ****IN ALL 3 CATEGORIES***
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| | top 3 most likely reactions to unwanted sexual behavior | - Ignoring the behavior
- Others
- Telling harasser "no" OR to "stop"
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| | bottom two least likely reactions to unwanted sexual behavior | - Laughing at the jokes
- Avoiding the harasser
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| | what's "severe and pervasive" in regards to sexual harassment? | totality of circumstances, including:
- "the frequency of the discriminatory conduct; its severity; whether it is physically threatening or humiliating, or a mere offensive utterance; and whether it unreasonably interferes with an employee's work performance.
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| | dif b/w "severe or pervasive" and "ordinary" in regards to sexual harassment | Ordinary tribulations: abusive language, gender-related jokes, and occasional teasing" and flirting. Severe or pervasive: discriminatory intimidation, ridicule, and insult
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| | define: Workplace Bullying | Repeated, health-harming mistreatment of one or more persons (the targets) by one or more perpetrators that takes one or more of the following forms:
- Offensive conduct/behaviors (including nonverbal) which are threatening, humiliating or intimidating
- Work interference- sabotage- which prevents work from getting done.
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| | Top 3 and Bottom 3 things workplace bullying does to people at work? | Top 3
- Worries about coming to work
- Affected confidence
- Affected self-esteem
Bottom 3
- Anxiety/panic attacks
- Had to take time off work
- Increased alcohol/drug consummation
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| | T/F: Sexual harassment is 4 times more likely than bullying to occur in workplace? | FALSE
- Bullying is 4 times more likely
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| | who's most likely to be bully at work? | Boss/supervisor
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| | anti-bullying bill defines bullying broadly and includes the | - Repeated use of derogatory remarks, insults and epithets
- Conduct that a "reasonable person" would find threatening, intimidating, or humiliating
- Says that employers may not be held liable if they take steps to prevent or promptly correct abusive behavior.
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| | diff b/w large and small businesses environments in regards to bullying | - Just as common in both (large and small)
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| | define: cyber bullying | when the Internet, cell phones or other devices are used to send or post text or images intended to hurt or embarrass another person
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| | how does technology make a difference in terms of cyber bullying at work? | - Cyber bullies can hide their actions under a cloak of anonymity (with just one text, post or email)
- They can reach their targets outside the workplace (homes, cars through cellphones and PDA’s)
- They are able to block their numbers, use an alias, or access someone else's email
- Posting damaging or even privileged info to social media site, blogs, chat-rooms, rival companies or to other media.
|
| | relationship b/w gender and fatalities | - Women more likely fatal in car accidents (not surprising)
- Women more likely fatal in homicides
- Men more likely fatal with objects and equipment
- Men more likely to fall
- Men more likely exposed to harmful substance/environment
|
| | 4 categories of violence at work according to FBI | Violence in connection to:
- Robbery and other criminal acts
- Between coworkers
- Customer related (or patient/client)
- Domestic violence (men vs. women)
|
| | why is it harder for small businesses to recover from workplace violence than a larger firm? | Small businesses typically:
- Don't employ security personnel
- Don't invest in disaster-response training.
- It's tougher for small companies to resume normal operations.
- Face tougher legal damages
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| | the "obvious stuff" organizations can do to reduce violence at work | - Hire better, more background checks
- Zero tolerance for violence
- Spell the policy out in the handbook
- No weapons on the premises
- Psychological testing during employment
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| | how do business leaders view our generation? | - Unrealistic expectations for salary, advancement and flexibility
- Work at the bottom of priorities
- One slight ------ gone (leaves work more)
- Bad at social part of work
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| | how are men and women different in terms of issues of personal well-being? | - Women are burning out more and by age 30 (frustration and unhappiness- life isn't suppose to turn out this way)
- Men are twice as likely as women to advance at each career transition stage (men more likely to take breaks, go out to lunch, and relax- women have trouble relaxing)
- Unhappiness for women is common in move after first job
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| | what influences our generation more than salary? | Use social media, mobile devices, and the Internet more freely in the workplace is strong enough to influence their future job choice, sometimes more than salary does
|
| | how does our generation feel about working remotely and flexible work schedules? | - Less than half believe it will be their right to work a flexible schedule
- More than half believe it's not necessary to go to the office regularly and feel productivity would increase if able to work remotely (from home)
- More than half want access corporate information over corporate networks using home computers or mobiles
- expects to access corporate networks on non-company devices (car navigation screens, airplanes, and televisions)
|
| | define: presenteeism (2 parts) | - Presenteeism discusses the problems faced when employees come to work in spite of illness
- Leads to lower productivity.
- Opposite of absenteeism =when employees are absent from work
- It can also refer to the expectation of employers for their employees to be present at work regardless of whether any work is available or accomplished.
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| | what to 4 THINGS to know about "politics" | - Work is NOT the only thing that 's important- it's only one component of work
- Be aware of social environment or I'll be cut off from reality
- Develop peripheral and know politics is neither good or bad
- No company has infinite resources, so people can help with time, money, power, promotions, and recognition
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| | 6 pieces of advice Wall Street journal offers to help manage our social media? | - Recruiters look past party pics unless you're underage
- Find out what's on there about you. Anything that may be taken out of context should be taken down
- Be concerned about the accuracy of what's gathered (that all social media sites are similar and not someone else)
- Remember that you're on other sites/blogs, like Craigslist
- Check and recheck your privacy settings on social-media accounts like Facebook and Twitter.
- Create a positive online presence by putting your resume up and linking it to organizations
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| | 6 ways Cybering at work can be bad | - inappropriate stuff is looked at
- if it leads to inappropriate information exchange
- if an inability to do go gives you the shakes
- if it causes work performance to decline
- if it screws up your personal life
|
| | how is our generation (internet) different from other (ancient) generations | - Entitled and are spoiled, disrespectful, narcissistic and impatient
- Less virtuous and industrious
- More community service in our generation
|
| | what's the paradox of choice and how does it relate to job search and its outcome? | - Social networking gives us sense that perfect job is out there
- There are limitless possibilities in life so we get our expectations through the ceiling
- Get outcome that's good but not great so we feel like we have failed
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| | most important to millennials at work? | Fun/social development
|
| | what percent say they have fun at work every day? | 10%
|
| | Fun at work important bc? | Leisure time away from work is declining
|
| | Funniest movie | animal house
|
| | times an old person laughs per day | 4
|
| | a womens laugh vs. men's laugh | - Women's= giggle
- Men's= chuckle
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| | When you laugh, brain releases | Endorphins
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| | Fun at work lowers both | Burnouts and accidents
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| | Happy, joyful people are more prone to | climb the corporate ladder quicker
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| | Most common time waster | Personal Internet Use
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| | When discussing politics, don't | offer extreme views on any issue
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| | Fun at work helpful bc it | fuels creativity
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| | Laughing can help you | reduce conflict
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| | Longest word that can be typed by using alternate hands | skepticism
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| | Most common toothbruth color is | blue
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| | stress has made it | hard to get along with coworkers in recent years
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| | to attract and retian the net generation, companies must focus on | fun and social activity
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| | age group with highest rate of depression | 18-24 year old range
|
| | T/F: Most people think assisting those with depression is part of their job and they have not been trained how to do so. | True
|