Lecture Notes for MGT 201 - PRINCIPLES OF MGT with Clark at Clemson (Clemson)

Notes Information

Material Type:Study Guide
University:Clemson University
Term:Fall 2009
  • Job Simplification
  • Steps in the Control Process
  • Intrinsic Reward
  • Dialectic Method
  • Leadership Qualities
  • Compromising
  • Gainsharing
  • Barriers to Communication
  • Behavior Control
  • Cohesiveness
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EXAM 3 Study Guide and Notes Management 201 CHAPTER 12: Test Your Knowledge - Reinforcement Theory • • E.L. Thorndike’s Law of Effect – reinforcement theory, states that behavior followed by desired consequences will likely be repeated Consequences – events following a target behavior that influence its future occurrence ○ Positive reinforcement – occurs when the introduction of a desired consequence increases the frequency of a behavior (ex. Giving an employee a favorable performance evaluation) ○ Negative reinforcement – occurs when the removal or termination of an undesirable consequence increases the frequency of a behavior (ex. Removing an employee from probation is an example) ○ Punishment – (shouting) involves administering an aversive, or undesirable, consequence and serves to decrease the frequency of a behavior ○ Extinction – target behavior decreases because it is followed by no consequence (forgetting to say thanks for a favor) Both positive and negative reinforcement se...

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